0861 000 672
Beneficiaries and their immediate families have on-going access to a 24-hour legal advisory service on any aspect of the law such as criminal law, family law, insurance law, child law, labour law, motor law, etc. The beneficiary and his immediate family is entitled to utilise the advice service as frequently as required provided that the assistance shall be furnished to the beneficiary directly and only on legal matters pertaining to the beneficiary, and, in his or her personal capacity.
• One 30-minute face-to-face
consultation per case
• Legal support and documentation
• Wills and Estate planning Services
Legal Assist, Advice and Access
This is a powerful, dynamic product which provides a comprehensive legal assistance service to the beneficiary and his/her immediate family.
24-hour Legal Assistance
Qualified lawyers and legal consultants as well as academics provide the service. The service comprises:
Our lawyers are available 24-hours a day, 365-days of the year.
Assistance is available and accessible 24- hours per day, 365- days a year through a dedicated 0861-number.
Who is entitled to the service?
The service is provided to the beneficiary and his/her immediate family. Immediate family means the principal beneficiary’s aspouse/partner and their biological and legally adopted dependent and unmarried children up to age 21.
The Service is limited to personal matters only. Business legal matters are excluded.
Terms and conditions are all stipulated above.
Free standard legal documents
If a beneficiary requires a purchase/sale, lease agreement, power-of-attorney, will, domestic employment agreement, ante-nuptial agreement, etc., we will provide these free at his or her request. The beneficiary will also be advised on the application of each of these documents and the procedures and principles that apply.
30-minute free consultation
This service involves a free initial 30-minute consultation should any matter require legal action. The beneficiary will then be referred to a lawyer who forms part of our national network for a direct free 30-minute consultation. After the 30-minute consultation, the beneficiary can then elect whether or not to continue with that specific lawyer’s services at a fee structure agreed to between himself and the lawyer. Such fees will be for the beneficiary’s account. The free 30-minute consultation service is available at a lawyer that is situated within the magisterial district where the beneficiary resides. This consultation facility is limited to one consultation per matter.
Letter of demand
The lawyer or consultant will write a letter of demand on behalf the beneficiary. This is limited to one letter per event.
Find a Lawyer
If a matter is of such a nature that the beneficiary has to consider litigation, the team of experts will assess all the facts and circumstances and research the matter thoroughly, in order to ascertain which way and a case should be approached, will then suggest 2 top attorney’s firms which will be the best for the job. This benefit includes expert investigation and research into the matter in order to empower a beneficiary to make the correct decision when choosing an attorney.
Our hassle-free service procedure
The beneficiary calls the call centre number and provides full information of the circumstances and services required.
The call centre advisor will assess the situation and inform the beneficiary of the procedure pertaining to the service; and
Advise the beneficiary; or
Forward a standard legal document to the beneficiary if such was needed; or
Refer the beneficiary to a lawyer for a 30-minute free legal consultation if necessary; or
Inform the beneficiary that the nature of the matter necessitates more research after which a lawyer would return the beneficiary’s call with the requested advice.
Where necessary a letter of demand will be sent on behalf of the beneficiary.
When necessary and if litigation is the only option left to the beneficiary, the lawyer/consultant will further investigate the matter and suggest two top attorney’s firms to the beneficiary which would be the best suited to handle the beneficiary’s problem.