Ace Insured Ltd

TM

Please note the below process that has been provided regarding a claim.


Client informs the group the programme they belong to and that they have a claim

Appropriate form gets sent to the client for completion by his Group Administrator

Fully complete claim form gets sent to claims@loyaltylife.co.za

Claim to be submitted to ACE Insurance

ACE Insurance to verify all information as well as request further information if necessary

Claim to be paid/reputed (with reasons)



HomeSign in